From bonus withdrawals and app downloads to VIP perks — find detailed answers to the most frequently asked questions about Epicbet, all in one place.
Get a quick overview of the key things to know about Epicbet before diving into the FAQ.
Welcome bonuses, free spins, cashback, and daily sign-in rewards — Epicbet offers multiple bonus types for regular members. Each comes with its own terms and validity period.
Deposits and withdrawals are available via bKash and Nagad. For verified accounts, withdrawals are processed in an average of just 3 minutes.
256-bit SSL encryption, two-factor authentication, and automated suspicious activity monitoring — Epicbet uses multiple layers of protection to keep your account secure.
The Epicbet app is available for both Android and iOS. It supports live betting, push notifications, and biometric login.
Epicbet's VIP program has five tiers, from Bronze to Diamond. Each tier comes with its own set of benefits, higher withdrawal limits, and a dedicated personal account manager.
Weekly and monthly tournaments give you the chance to win special prizes. Earning more points within the designated time period is what moves you up the leaderboard.
Click on any question below to expand the full answer. If you still can't find what you need, reach out via live chat.
Yes, Epicbet's daily sign-in reward must be claimed separately each day. The process is simple:
The reward type changes daily — some days it's free bet credits, others it's bonus coins or cashback. Log in 7 days in a row to unlock a special reward — Typically 5–10 free spins or ৳100–৳200 in bonus credits.
Free spins are valid for specific slot games only and must be used within 24 hours of being credited. Once expired, they are forfeited — so make sure to check the Offers section after logging in.
Epicbet's VIP Program has five tiers — Bronze, Silver, Gold, Platinum, and Diamond. Points accumulate with every bet placed, and once you hit the required threshold, you'll automatically advance to the next tier.
Points reset every month, so staying consistently active is the key to maintaining your tier. You can check your current points and how far you are from the next tier on the VIP dashboard.
Follow these steps to enable two-factor authentication (2FA):
From that point on, every login from a new device or browser will require an OTP in addition to your password. For trusted devices, use the "Save as Trusted Device" option to skip the OTP on future logins.
If you lose your phone: Instantly in the Help Center Contact live chat. After verifying your identity (via NID or account details), your 2FA can be reset. Once your new number is added, make sure to re-enable 2FA.
Epicbet's welcome bonus is credited automatically — no extra steps needed, though terms apply. You'll still receive the bonus even if you don't use a promo code on your first deposit. That said, if you'd prefer not to receive it, you can opt out by contacting support before completing the deposit.
Bonus details:
You cannot withdraw directly from your bonus balance — once the rollover requirement is met, the bonus converts to real balance. Full terms on the Rewards page provided.
Epicbet does not charge any fees for standard withdrawals. However, bKash or Nagad may apply their own transfer fees — these are determined by the payment provider's own policies, not Epicbet's.
Withdrawal limits by VIP tier:
Once a withdrawal request is submitted, funds typically reach verified accounts within 3–5 minutes. For large first-time withdrawals, KYC verification may be required — submitting a photo of your NID is usually approved within 24 hours.
The Epicbet app is available for both Android and iOS. To download it, on the App page Go.
Steps to install on Android:
On iOS: Search "Epicbet" on the App Store or install directly via the link on the app page. No special settings are required on iOS.
App highlights: live score notifications, fingerprint login, and faster loading than the website. App size is approximately 35 MB.
Epicbet hosts separate weekly and monthly tournaments. Special tournaments are also held during major international cricket or football series.
How to participate:
Reward Distribution: The total prize pool is shared among the top 10–20 players on the leaderboard. Typically, 1st place receives 30% of the total prize, 2nd place 20%, 3rd place 15%, and the remainder is split between 4th and 20th place. Prizes are credited to your account within 24 hours of the tournament ending.
Full terms and prize list for ongoing tournaments on the Rewards page Available.
If your question isn't on this list, in the Help Center or ask us directly via live chat. Our Bengali-speaking team is available 24/7 to help.
Thousands of Epicbet members ask questions every day. Most of them fall into five categories — Bonuses & Rewards, Payments & Withdrawals, Account Security, Mobile App, and the VIP Program. This FAQ page brings all those answers together so you don't have to contact support every time.
Epicbet's policies and offers are updated from time to time — special promotions often appear during major cricket series or football tournaments. So alongside this FAQ, it's worth keeping an eye on the Promotions section and the Rewards Page It's worth checking back regularly.
A common question among members is whether Epicbet is safe to use from Bangladesh. Epicbet operates under an international license and uses bank-level encryption to protect payment data. Epicbet is committed to keeping your personal information and balance secure.
As a new member, take some time during your first few days to explore the Epicbet platform. Platform Page, Analytics Section and Responsible Gaming Page Taking a look beforehand will make your betting experience much more meaningful.
Register for free in just 3 minutes. 100% bonus on your first deposit, with bKash and Nagad payments supported.